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VidaBox provides industry-leading, WORLD CLASS products & customer service. With average response times measured in minutes, you can feel safe in your entertainment investment. Whether it's night or day, on a weekend, or even on a holiday - regardless if you're in the Americas, Overseas, or in the ocean on a yacht - VidaBox is here for our dealers, integrators, and customers.
Sounds too good to be true? Read what our clients and dealers have to say!
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Perfect Yacht Setup w. VidaBox Global Assist
"The crew, owners, guests and myself have been testing the system for the past year. I confirm it has been an excellent choice. The new Vidabox equipment greatly simplified and integrated well with our audio video system" - J Guy D. Fraser, Master SY ... Is a Rose Yacht [Read J Guy's Story] |
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VidaBox: "One of my Top 3 Vendors for Support"
"We purchased the equipment from Vidabox and just kept being impressed with the quality and constant support and ease of contacting support with even the simplest questions." - Jasen Chandler, President: Fuziontec [Read Jasen's Story] |
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"Wouldn't sell Servers if it wasn’t for VidaBox"
"My client could not believe our ability to respond so immediately to resolve the problem during a (Christmas) holiday, on a weekend night and from 1000+ miles away" - Bert Herrero, President - First Priority Audio & Automation [Read Bert's Story] |
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"VidaBox - Loyal, proactive, devoted."
"Late night emails that were responded to usually within an hour, even on weekends. Phone & remote support all hours of the day, and yes, even on weekends...I wish EVERY manufacture was like this!" - Chris Purser, President - Autogy, Inc. [Read More] |
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"The Finest Example of Technical Support"
"There were calls to Steven on Saturdays while on site that were answered on the second ring, e-mails that were returned on Sundays (even when the NFL was in full season)" - Dale Lee, President - Digital Digs, Bermuda [Read Dale's Story] |
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"ProActive: Live Remote Support in MINUTES"
"I’m not a computer person, I’m a movie watcher. All I wanted to do is buy a Media Center, archive my movies and that’s it. If I [had] any issues, the VidaBox team can log in remotely, and been able to help me within minutes!" Anthony C., Customer [More] |
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"My LUX: Trouble-free since 2007!"
"As an owner of a VidaBox LUX since 2007, I had no trouble using my system...[Any] time I had a problem and asked VidaBox about it, someone always answered me quickly with a solution!" Jimmy T., Customer [More] |
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"The VidaBox's been a dream come true for us!"
"The only trouble I ever had was friends not wanting to leave our house so they can enjoy our media server more!
All in all, the Vidabox has been a dream come true for us! We are actually building our dream home around it..." Jayvon C., Customer [More] |
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"VidaBox: Absolutely what you want at home"
"The customer service is second to none, not only do they always solve the issue at hand, their response time is almost immediate. There was an instance when I had..an issue on a Friday night at 11:00pm and literally within 5 minutes.. [they] immediately began to solve the problem" Peter D., Customer [More] |
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