VidaBox | Kiosks

How to Track Shipping and get Invoice / Order Information

How to Track Shipping and get Invoice / Order Information

Tracking orders and Shipping is easy. We allow all of our customers to easily access this information from our website.

Step 1: Log In

The Log In Link is on the top banner of our website.

 

Enter your Email Address: This will be the same email address used to checkout and will be the same email address the confirmation email was sent to.

Enter your Password: if you created an Account you should’ve created a password at that time. If you need help resetting it, chat with us, and we can help you!

Click the “Login” Button once the fields have been correctly filled out.

 

 

Step 2: Customer Dashboard

From your dashboard, you can view previous orders. You can also view newsletters, edit account information and more.

 

 

Simply click ” View Order”  on the order you would like to track.

 

 

Step 3: Order Details

You can see all the details of the order you selected.

 

To Print or Receive a copy of an Invoice: From the order details page, Click the “Invoices” link.

To Track Orders: From the order details page, Click the “Track Your Order” link

 

 

Invoices: Once you are on the Invoice Section of the order details page, click the Print Invoice Link.

 

A pop-up like the following will appear with the print screen for the invoice of your order.

 

Lastly, choose the printer or device you would like to print to.

Tip: If you prefer keeping virtual records, you can choose the printer destination as “Save as PDF”

 

 

Tracking Orders: From the order details page, Click the “Track Your Order” link. A pop-up like the following will appear with tracking information for your order.

 

You can click the link in the Track: Box which will take you to the tracking information on the shipper / couriers website tracking page.

 

Once logged in, our Customer Dashboard makes your post-purchase experience easy, smooth and hassle free!

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